Scholar Apparel - Knowledge Of Self

GENERAL INFORMATION

RETURNS & EXCHANGES

To return or exchange this product, you may return it to us within 14 days from receiving your order. Please return the item remains unused and is in their original packaging with any labels attached. Please note, customer is responsible for all shipping fees incurred.

TERMS & CONDITIONS

This privacy policy sets out how Scholar Apparel uses and protects any information that you give Scholar Apparel when you use this website. Scholar Apparel is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Scholar Apparel may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

WHAT WE DO WITH INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

SECURITY

WE RESPECT OUR CUSTOMER INFORMATION

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@scholarapparel.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to . If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

DELIVERY

WHEN CAN I RECEIVE MY ORDER?

We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. U.S.A. orders are shipped by USPS and FedEX for a speedy delivery. We insure each purchase during the time it is in transit until it is delivered to you. If you wish to track your parcel and have not received an email with your tracking details, please contact us and we will track your shipment for you or email you a tracking number that can be used at www.fedex.com.

DELIVERY INFO

Delivery information such as Customers Name, Location Address and Contact Number will be stored for delivery purposes. Other personal identifiable information will not be stored.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

We aim to get most orders dispatched within next 1 to 3 business days or sooner, subject to the dress specifications, credit card clearance, stock, your location, time & date of order, address verification, shipping time, & availability of items. We will contact you via email or phone if there is an unreasonable delay or if the items are out of stock.

We ship to all locations via USPS and FedEX courier services. Based on the item delivery destination.  If you for any reason refuse delivery, or are unavailable or unable to take the time despite reasonable attempts by the courier company, your item will be returned to SCHLR and you will be charged for the unpaid duties, taxes & additional shipping costs.

TERMS OF EXCHANGE/REFUND/RETURNS

We want our customers to be 100% satisfied with their purchases. To avoid any inconvenience or delays, we always recommend that our customers review the SIZING CHART in detail before making a purchase.&nbsp;However, for any reason the purchased item does not fit well, you may email us at&nbsp;<a href=”mailto:customercare@schlr.shop”>customercare@schlr.shop</a>&nbsp;quoting your Order number and sizing issue within 7 days of receiving your order.

RETURNS

DO I HAVE TO PAY ANYTHING TO RETURN MY ITEMS?

Any returned items that are not accompanied by an official reference number will not be accepted. If you prefer, you can contact one of our customer care representatives (contact details below) who will be happy to guide you.

Once we receive the said information, a customer service representative will contact you with size options.&nbsp;If the item is not available in stock we shall provide a credit note that can be used on <a href=”http://www.schlr.shop”>www.schlr.shop</a> at any time within 15 to 30 business days or return your cash depending on your preference.

If you are dissatisfied with your order for any reason, you can return your unused items for a prompt refund or exchange. Refunds for items returned within 7 days of the purchase date will be credited in the full amount minus the shipping charge subject to the following:

  • Merchandise must not be worn, altered, or washed.
  • Merchandise with all the original packaging and garment tags still attached.
  • Merchandise on Sale/Special Promotions may not be exchanged/refunded

USED ITEMS

We do not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser. It is advisable to send returned items by known courier companies like, USPS, FedEX, DHL, UPS and keep your proof of postage certificate, as we cannot be responsible for goods lost or damaged in transit. Please note that postal costs for returned goods are the customer&rsquo;s responsibility and will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods.

RETURN REQUEST BY EMAIL

All customers can email us at&nbsp;<a href=”mailto:customercare@”>customercare@schlr.shop</a>&nbsp;with their Order ID &amp; reason for return. Once we receive this request, we will confirm &amp; dispatch a courier to collect the items. Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.&nbsp;If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 to 30 days.

HOW WILL I RECEIVE MY REFUND?

All the refunds of any transaction&rsquo;s amount against any purchase through this website would be refunded to the original mode of payment.